1. Our Commitment to Privacy

The hapara.fail project ("we," "us," or "our") is fundamentally committed to user privacy. Our mission is to provide tools and information that empower individuals against surveillance, not to create new systems of tracking. This Privacy Policy explains the minimal data we collect and why it is necessary to operate our services, including our website, tools, and public DNS resolver (collectively, the "Services").

2. Information We Do NOT Collect

We believe in collecting as little data as possible. We want to be clear about what we intentionally avoid:

  • Personal Information: We do not require you to create an account or provide any personal information like your name, email address, or phone number to use our Services.
  • Tracking Cookies: Our website does not use tracking cookies, advertising trackers, or fingerprinting scripts.
  • Website Analytics: We do not use services like Google Analytics. We are not interested in building profiles of our visitors.

3. Information We Collect and Why

3.1 Website Visitors

Our website is hosted on Cloudflare's network. We may see basic, aggregated, and anonymous metrics provided by Cloudflare, such as the total number of visitors per day or the countries from which traffic originates. This data cannot be used to identify or track individual users. It helps us understand our bandwidth usage and protect against attacks. For more information on how Cloudflare processes traffic, please review the Cloudflare Privacy Policy.

3.2 DNS Service Users

To be completely transparent, when you use our DNS service, our server temporarily generates a log entry for each query. This entry contains the minimal technical information required for us to identify and mitigate abuse. An example of what this log entry looks like is shown below:

Time: 2026-01-04 14:02:00 | Status: Processed (3 ms)                | Type: A, Plain DNS      | Domain: google.com | Client: 108.201.34.55 (Dallas, US)
Time: 2026-01-01 18:19:25 | Status: Blocked (hapara.fail Blocklist) | Type: A, DNS-over-HTTPS | Domain: hapara.com | Client: 73.17.201.142 (New Haven, US)

The sole and explicit purpose of these logs is for anti-abuse measures. We analyze this data to identify and mitigate malicious activity, such as DDoS attacks, DNS amplification attacks, or botnet activity that could overwhelm our servers and degrade the service for everyone. We do not care what specific websites you are visiting for any other reason.

4. Data Retention

We believe in storing data for the shortest period necessary.

  • DNS query logs are automatically rotated and typically deleted within 30 days.
  • In the rare event that we are actively investigating a security incident or a significant violation of our Terms of Service, specific logs related to that incident may be retained for up to 6 months to ensure the stability and security of our platform.

5. Data Sharing

We do not sell, trade, or rent your data. Ever. We will not share the limited data we collect with third parties except in the following, very specific circumstances:

  • To comply with a valid and legally binding court order or subpoena.
  • To investigate and report malicious activity that violates our Terms of Service (for example, reporting an attacking IP address to its hosting provider).

6. Your Rights and Data Requests

We recognize your right to control your data. Since we collect minimal information, your rights are focused on the DNS query logs associated with your IP address.

6.1 Data Access and Deletion

You have the right to request access to or deletion of the DNS query data associated with your IP address. We will process your request promptly, subject to our data retention schedule and any legal or security obligations. Please note that this deletion right does not extend to data required for ongoing security measures. If your IP address has been identified as abusive and blocked by our firewall, it will not be removed even upon request. This is to protect the integrity and safety of our Services for all users.

6.2 How to Make a Request

To submit a data access or deletion request, please email us at support@hapara.fail. Since we do not store names or emails, we must verify that you control the specific IP address you wish to purge. We may ask you to click a unique system-generated link to confirm that your current IP matches the data in question. This process temporarily logs your IP address for verification purposes only; once your request is processed, this log is immediately deleted.

7. Data Security

We implement reasonable technical and administrative security measures to protect the limited log data we store from loss, misuse, and unauthorized access or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please do not hesitate to contact us at support@hapara.fail.